Business-Driven 365

The obvious surface potential of Microsoft 365 and Teams has caused many businesses to take notice. Unfortunately, the excitement is usually short-lived and replaced with confusion, overwhelm, and finally, delay of usage.

Businesses recognize huge potential in the platform, but most don’t...

So…you’re not too impressed with how Teams worked out in your company.

The good news is you aren’t alone and all is not lost because the problem isn’t with Teams, it’s with your implementation.

While I can’t say for sure what percentage of executives and...

Small mom & pop businesses and city governments with field workers stand to gain much more (and much faster) with Teams and Microsoft 365 than do larger organizations.

This is because they’re generally starting from a less advanced technical state (higher percentage of improvement...

City administrative assistants actually run smaller cities and towns. While mayors, clerk-treasurers, and council members may make all the important public decisions, the administrative assistants are quite likely the most important cog in day-to-day operations!

They answer citizens’ phone...

I’ve heard this question many times since leaving the corporate world and working with businesses that are hundreds of times smaller than my former mega-corporation. I’ll try to quickly answer that question.

Oftentimes, a Managed Service Provider upgrades a small business to...

Computers have always had cutting edge functionality and use potential. Office workers taking advantage of that functionality potential, not so much!

For decades, computer functionality and use potential has far outpaced the skills and workplace processes in office environments. With Microsoft...

The most powerful, yet most underused SharePoint tool is the custom list. Custom lists have never gotten the spotlight because most organizations never look past the most obvious use of SharePoint, which is document storage and management.

So what is a custom list? It is a browser-based...

Enjoying success and long-term efficiency with Microsoft Teams is very easy and can be 100% guaranteed with one simple action.

I have worked to implement Teams in workgroups and organizations since it was introduced to the business world in 2017 and I can tell you that one simple action –...

I subscribe to the Seth Godin blog because he is a prolific writer and about every fifth article speaks right to my needs, wants, or business. His article today, entitled "The Weight of Repetitive Tasks," especially hit home. In it, he unwittingly proves my point of why...

Most cities and counties use two sets of software/apps to run their business.

First, there are specialty programs used for specific processes, such as payroll, HR, maintenance tracking, etc. These are expensive, require training, and usually meet specific, important needs.

Secondly, most cities...